Holiday Hours: The Scout Shops are typically open Monday through Saturday (see store hours below). All Scout Shops are closed on Sundays and most bank holidays and all major holidays (e.g., Thanksgiving, Christmas Day, New Year's Day, Memorial Day, Labor Day, and Independence Day). Please call the store to verify store hours.
Phone orders: The Scout Shops take phone orders at all stores and will ship promptly. Shipping and handling charges apply to all shipping orders. Next-day and two-day shipping are available by FedEx.
Pick-up orders: Units can contact a Scout Shop Manager with an order (e.g., awards) and the order will be ready when you arrive. Large orders and orders during the fall may take several days.
Online store: Visit www.scoutstuff.org when the Scout Shop is closed and items can be shipped directly to your home.
Customer Return and Exchange Policy. If you are not 100% satisfied with one of our product's quality, you may return it within 90 days of purchase for refund or exchange with a valid receipt. See the full policy for conditions.
Patches: All of the Houston area Scout Shops have in-house services to sew patches on uniforms and hem pants. Visit your local Scout Shop for more information on time frame and pricing.
Newsletter: Send an email to Cassandra Dorris to be included in the National Supply electronic newsletter to find out when items go on sale and when new stock will arrive.
Sales tax exemption: A unit's chartered organization must complete a tax exempt form every three years to receive sales tax exemption on allowable unit purchases.
Custom orders: The Scout Shops has the best prices on t-shirts, polo shirts, caps, patches, and any other custom items needed. Ask a Scout Shop manager for a quote on a custom item and see the difference. The Scout Shop can also do custom unit numbers. The veteran bar can be placed on top the chartered organization's name on the bottom. Ask a Scout Shop manager for details.
Scouting Gift Cards-The Perfect Gift! Scouting gift cards are the perfect gift idea for the Scouts and Scouters!
Paperwork Requirements for Purchasing Advancements. According to the BSA Advancement Report (#34403) and the Guide to Advancement, all advancement reports for ranks and awards that have a board of review require three (3) signatures from the Board of Review members on the advancement paperwork. Ranks and awards included are for all troop ranks and Venturing awards (Discovery, Pathfinder). These signatures are to be submitted in one of the following ways: a signed Internet Advancement Report or a signed traditional Advancement Report (#34403) attached to an Internet Advancement Report. Read more.
BSA Uniforms: The Boy Scouts of America has always been a uniformed body. Its uniforms help to create a sense of belonging. They symbolize character development, citizenship training, and personal fitness. Wearing a uniform gives youth and adult members a sense of identification and commitment. The Guide to Awards and Insignia presents detailed information to enable BSA® members to wear the correct and complete uniform on all suitable occasions. The BSA uniform website is also a great resource.